KreativeRock Digital Limited (hereinafter referred to as “KreativeRock”) is a complete marketing management company employing the use of technology to create innovative business solutions and advancement across all sectors and help to position brands for sustained business growth.
Services provided in KreativeRock Digital Limited include mobile texting solutions; digital marketing solutions; brand management and email signature management. It is therefore important that the policy statement is read thoroughly by users of the platform.
“Subscribers” Mean any person or entity that is registered with KreativeRock to use the platform.
“Contact” Mean any person a subscriber may contact through our service or interact with and has giving information through such interaction.
“Distribution List” Mean a list of contacts a subscriber may upload or manage on our platform and all associated information related to those contacts (for example, email addresses; phone numbers).
“Mobile App(s)” Means any one or all of KreativeRock applications available for subscribers to use on their mobile devices.
“Personal Information” Mean any information that identifies or can be used to identify an individual directly or indirectly. Examples of personal information include, but not limited to names, addresses (physical and email), phone number, gender, occupation, date of birth, or other demographic information. has its extended definition in our Standard Terms of Use.
“Visitor(s)” Mean, subject to the context for which it is used, any person who visits our site, office, or otherwise engages with us at our events or in connection with our marketing or recruitment activities. has its extended definition in our Standard Terms of Use,
“You” or “your” Mean, subject to the context for which it is used, either a subscriber, a contact or a visitor.
This applies to the personal information we collect and process from a subscriber or a potential subscriber through the provision of the Service, including features offered through the Service. If you are not a Subscriber, the Visitors or Contacts section of this policy may be applicable to you and your data.
3.1 Information We Collect: The Personal Information that we collect depends on the context of your interactions with KreativeRock, your KreativeRock account settings, the products and features you use, your location, and applicable law. The Personal Information collected herein are divided into:
a) Information you provide to us: You (or your organization) may provide certain Personal Information to us when you sign up for a KreativeRock account and use the Service, consult with our customer service team, send us an email, integrate the Service with another website or service (for example, when you choose to connect your e-marketing account with KreativeRock), or communicate with us in any other way.
This Information May Include:b) Information we collect automatically: When you use the Service, we and our third-party partners may automatically collect or receive certain information about your device and usage of the Service (collectively “Service Usage Data”). We also use cookies and other tracking technologies to collect some of this information.
c) Information we collect from other sources: From time to time, we may obtain information about you from third-party sources, such as public databases, social media platforms, third-party data providers, and our joint marketing partners. Examples of the information we receive from other sources include demographic information (such as age and gender), device information (such as IP addresses), location (such as information about your use of social media websites, page view information and search results and links). We use this information, alone or in combination with other personal information we collect, to enhance our ability to provide relevant marketing and content to you and to develop and provide you with more relevant products, features, and service.
We may use the Personal Information we collect or receive through the Service (alone or in conjunction with other data we source) for the purposes and on the legal bases identified below:
We may use the Personal Information we collect or receive through the Service, as a processor and as otherwise stated in this privacy policy, to enable your use of the integrations and plugins you choose to connect to your KreativeRock account.
We and our third-party partners may use various technologies to collect and store Service Usage Data when you use our Service (as discussed above), and this may include using cookies and similar tracking technologies. We use this information to measure the performance of your online activities on the site, to provide analytics information, enhance the effectiveness of our Service, and for other purposes described above. Reports are also available to us when we send email to you, so we may collect and review that information.
Based on the Nigeria Data Protection Regulation (2019) and other relevant Nigerian laws, regulations or international conventions applicable to Nigeria, you have the right:
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection law. We may ask you to verify your identity in order to help us respond efficiently to your request. If we receive a request from one of your Contacts, we will either direct the Contact to reach out to you, or, if appropriate, we may respond directly to their request.
This section applies to the information we process about our Subscribers’ Contacts as a data controller. Our Service is intended for use by our Subscribers. As a result, for much of the Personal Information we collect and process about Contacts through the Service, we act as a processor on behalf of our Subscribers. KreativeRock is not responsible for the privacy or security practices of our Subscribers, which may differ from those set forth in this privacy policy. Please check with individual Subscribers about the policies they have in place. For purposes of this section, "you" and "your" refer to Contacts.
This section applies to Personal Information that we collect and process when you visit the KreativeRock Sites, and in the usual course of our business, such as in connection with our recruitment, events, sales and marketing activities or when you visit our offices. In this section, "you" and "your" refer to Visitors.
The information we collect automatically includes:
We retain Personal Information where we have an ongoing legitimate business or legal need to do so. Our retention periods will vary depending on the type of data involved, but, generally, we'll refer to these criteria in order to determine retention period:
Also, all opt-out requests can be made by emailing us using the contact details provided in the "Questions and Concerns" section below.Please note that some communications (such as service messages, account notifications, and billing information) are considered transactional and necessary for account management, and Subscribers cannot opt out of these messages unless you cancel your KreativeRock account.
We take appropriate and reasonable technical and organizational measures designed to protect Personal Information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the Personal Information.
KreativeRock accounts require a username and password to log in. Subscribers must keep their username and password secure, and never disclose it to a third party. Because the information in a Subscriber’s KreativeRock account is private, account passwords are hashed, which means we cannot see a Subscriber’s password. We cannot resend forgotten passwords either. We will only provide Subscribers with instructions on how to reset them.
Cookies are small files placed on your computer’s hard drive that enables the website to identify your computer as you view different pages. Cookies allow websites and applications to store your preferences in order to present contents, options or functions that are specific to you. Like most interactive websites, our website uses cookies to enable the tracking of your activity for the duration of a session. Our website uses only encrypted session cookies which will be erased after a predefined period or once the user logs out of the platform and closes the browser. Session cookies do not collect information from the user’s computer. They will typically store information in the form of a session identification that does not personally identify the user.
We retain Personal Information where we have an ongoing legitimate business or legal need to do so. Our retention periods will vary depending on the type of data involved, but, generally, we'll refer to these criteria in order to determine retention period:
When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize it or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.
We may change this privacy policy at any time and from time to time. The most recent version of the privacy policy is reflected by the version date located at the top of this privacy policy. All updates and amendments are effective immediately upon notice, which we may give by any means, including, but not limited to, by posting a revised version of this privacy policy or other notice on the KreativeRock Sites. We encourage you to review this privacy policy often to stay informed of changes that may affect you. Our electronically or otherwise properly stored copies of this privacy policy are each deemed to be the true, complete, valid, authentic, and enforceable copy of the version of this privacy policy that was in effect on each respective date you visited the KreativeRock Site.
If you have any questions or comments, or if you have a concern about the way in which we have handled any privacy matter, please send an email to[email protected]
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