KreativeRock Privacy
1. Introduction

KreativeRock Digital Limited (hereinafter referred to as “KreativeRock”) is a complete marketing management company employing the use of technology to create innovative business solutions and advancement across all sectors and help to position brands for sustained business growth.

Services provided in KreativeRock Digital Limited include mobile texting solutions; digital marketing solutions; brand management and email signature management. It is therefore important that the policy statement is read thoroughly by users of the platform.

2. Definition Of Terms

“Subscribers” Mean any person or entity that is registered with KreativeRock to use the platform.

“Contact” Mean any person a subscriber may contact through our service or interact with and has giving information through such interaction.

“Distribution List” Mean a list of contacts a subscriber may upload or manage on our platform and all associated information related to those contacts (for example, email addresses; phone numbers).

“Mobile App(s)” Means any one or all of KreativeRock applications available for subscribers to use on their mobile devices.

“Personal Information” Mean any information that identifies or can be used to identify an individual directly or indirectly. Examples of personal information include, but not limited to names, addresses (physical and email), phone number, gender, occupation, date of birth, or other demographic information. has its extended definition in our Standard Terms of Use.

“Visitor(s)” Mean, subject to the context for which it is used, any person who visits our site, office, or otherwise engages with us at our events or in connection with our marketing or recruitment activities. has its extended definition in our Standard Terms of Use,

“You” or “your” Mean, subject to the context for which it is used, either a subscriber, a contact or a visitor.

3. Privacy For Subscribers

This applies to the personal information we collect and process from a subscriber or a potential subscriber through the provision of the Service, including features offered through the Service. If you are not a Subscriber, the Visitors or Contacts section of this policy may be applicable to you and your data.

3.1 Information We Collect: The Personal Information that we collect depends on the context of your interactions with KreativeRock, your KreativeRock account settings, the products and features you use, your location, and applicable law. The Personal Information collected herein are divided into:

a) Information you provide to us: You (or your organization) may provide certain Personal Information to us when you sign up for a KreativeRock account and use the Service, consult with our customer service team, send us an email, integrate the Service with another website or service (for example, when you choose to connect your e-marketing account with KreativeRock), or communicate with us in any other way.

This Information May Include:
  • Business contact information (such as your name, job title, organization, location, phone number, email address, and country);
  • Marketing information (such as your contact preferences
  • Account log-in credentials (such as your email address or username and password when you sign up for an account with us);
  • Troubleshooting and support data (which is data you provide or we otherwise collect in connection with support queries we receive from you. This may include contact or authentication data, the content of your chats and other communications with us, and the product or service you are using related to your help inquiry); and
  • Payment information (including your credit card numbers and associated identifiers and billing address).

b) Information we collect automatically: When you use the Service, we and our third-party partners may automatically collect or receive certain information about your device and usage of the Service (collectively “Service Usage Data”). We also use cookies and other tracking technologies to collect some of this information.

Service Usage Data may include:

  • Device Information: We collect information about the device and applications you use to access the Service, such as your IP address, your operating system, your browser ID, viewfinder size, and other information about your system and connection. If you use our Mobile App, we may also collect information about the cellular network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s name and unique device ID, and information about the features of our Mobile App that you accessed.
  • Log Data: When you use the Service, we and our third-party partners may automatically collect or receive certain information about your device and usage of the Service (collectively “Service Usage Data”). We also use cookies and other tracking technologies to collect some of this information.
  • Usage Data: We collect usage data about you whenever you interact with our Service, which may include the dates and times you access the Service and your browsing activities (such as what portions of the Service you used, session duration, links clicked, non-sensitive text entered, and mouse movements). We also collect information regarding the performance of the Service, including metrics related to deliverability of emails and other communications you send through the Service. If you are using our Mobile App, we may collect information about how often you use the Mobile App and other performance data. This information allows us to improve the content and operation of the Service, and facilitate research and analysis of the Service.

c) Information we collect from other sources: From time to time, we may obtain information about you from third-party sources, such as public databases, social media platforms, third-party data providers, and our joint marketing partners. Examples of the information we receive from other sources include demographic information (such as age and gender), device information (such as IP addresses), location (such as information about your use of social media websites, page view information and search results and links). We use this information, alone or in combination with other personal information we collect, to enhance our ability to provide relevant marketing and content to you and to develop and provide you with more relevant products, features, and service.

3.2. Use of Personal Information

We may use the Personal Information we collect or receive through the Service (alone or in conjunction with other data we source) for the purposes and on the legal bases identified below:

  • To bill and collect money owed to us by you to perform our contact with you for the use of the Service or where we have not entered into a contract with you, in accordance with our legitimate interests to operate and administer our Service. This includes sending you emails, invoices, receipts, notices of delinquency, and alerting you if we need a different credit card number. We use third parties for secure credit card transaction processing, and those third parties collect billing information to process your orders and credit card payments. To learn more about the steps we take to safeguard that data, see the “Our Security” section of this privacy policy.
  • To send you system alert messages in reliance on our legitimate interests in administering the Service and providing certain features. For example, we may inform you about temporary or permanent changes to our Service, such as planned outages, or send you account, security or compliance notifications, such as new features, version updates, releases, abuse warnings, and changes to this privacy policy.
  • To send you system alert messages in reliance on our legitimate interests in administering the Service and providing certain features. For example, we may inform you about temporary or permanent changes to our Service, such as planned outages, or send you account, security or compliance notifications, such as new features, version updates, releases, abuse warnings, and changes to this privacy policy.
  • To communicate with you about your account and provide customer support to perform our contract with you for the use of the Service or where we have not entered into a contract with you, in reliance on our legitimate interests in administering and supporting our Service. For example, if you use our Mobile Apps, we may ask you if you want to receive push notifications about activity in your account. If you have opted in to these push notifications and no longer want to receive them, you may turn them off through your operating system.
  • To enforce compliance with our Standard Terms of Use and applicable law, and to protect the rights and safety of our Subscribers in reliance on our legitimate interest to protect against misuse or abuse of our Service and to pursue remedies available. This may include developing tools and algorithms that help us prevent violations. For example, sometimes we review the content our Subscribers send or display to ensure it complies with our Standard Terms of Use. To improve that process, we have software that helps us find content that may violate our Standard Terms of Use. We may or our third-party service provider may also review content that our Subscribers send or display. This benefits all Subscribers who comply with our Standard Terms of Use because it reduces abuse and helps us maintain a reliable platform. Please do not use KreativeRock to send or display confidential information.
  • To meet legal requirements, including complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms.
  • To provide information to representatives and advisors, including lawyers and accountants, to help us comply with legal, accounting, or security requirements in reliance on our legitimate interests.
  • To prosecute and defend a court, arbitration, or similar legal proceeding.
  • To respond to lawful requests by public authorities, including meeting up national security or law enforcement requirements.
  • To provide, support and improve the Service to perform our contract with you for the use of the Service or where we have not entered into a contract with you, in reliance on our legitimate interests in administering and improving the Service and providing certain features. For example, this may include improving the navigation and content of the Service and sharing your information with third parties in order to provide and support our Service or to make certain features of the Service available to you. When we share your Personal Information with third parties, we take steps to protect your information in a manner that is consistent with our obligations under applicable privacy laws.
  • To provide suggestions to you and to provide tailored features within our Service that optimize and personalize your experience in reliance on our legitimate interests in administering the Service and providing certain features. This includes adding features that compare Subscribers’ email campaigns, using data to suggest other marketers your Contacts may be interested in, or using data to recommend products or services that you may be interested in or that may be relevant to you or your Contacts. Some of these suggestions are generated through analysis of the data used in our data analytics projects, as described below.
  • To perform data analytics projects in reliance on our legitimate business interests in improving and enhancing our products and services for our Subscribers. Our data analytics projects use data from KreativeRock accounts, including Personal Information of Contacts, to provide and improve the Service. We use information like your sending habits and your Contacts’ purchase history, so we can make more informed predictions, decisions, and products for our Subscribers. For example, we use data from KreativeRock accounts to enable product recommendation, audience segmentation, and predicted demographics features for our Subscribers. If you or your Contact prefers not to have their data used for this purpose, you can alter the settings on your account to opt out of data analytics projects, or your Contact can opt out of data analytics projects at any time. As always, we take the privacy of Personal Information seriously, and will continue to implement appropriate safeguards to protect this Personal Information from misuse or unauthorized disclosure.
  • To combine and anonymize data about our Subscribers and our Subscriber's use of the Service in order to create aggregate, anonymized statistics which we may use to provide certain features within the Service and for promoting and improving the Service in reliance on our legitimate interests.
  • To personalize the Service, content, and advertisements we serve to you in reliance on our legitimate interests in supporting our marketing activities and providing certain features within the Service. We and our third-party marketing and advertising partners may use your Personal Information to serve you specifically, such as to deliver gifts and promotional materials, marketing information, product recommendations, non-transactional communications (e.g., email, telemarketing calls, SMS, or push notifications), and personalized advertising about us, in accordance with your applicable marketing preferences and this privacy policy.
3.3. Third-Party Integrations

We may use the Personal Information we collect or receive through the Service, as a processor and as otherwise stated in this privacy policy, to enable your use of the integrations and plugins you choose to connect to your KreativeRock account.

3.4. Tracking Technologies

We and our third-party partners may use various technologies to collect and store Service Usage Data when you use our Service (as discussed above), and this may include using cookies and similar tracking technologies. We use this information to measure the performance of your online activities on the site, to provide analytics information, enhance the effectiveness of our Service, and for other purposes described above. Reports are also available to us when we send email to you, so we may collect and review that information.

3.5. Subscriber's Distribution Lists
  • In order to send an email campaign or use certain features in your account, you need to upload a Distribution List that provides us information about your Contacts, such as their names and email addresses. We use and process this information to provide the Service in accordance with our contract with you or your organization and this privacy policy.
  • A Distribution List can be created in a number of ways, including by importing Contacts, such as indirectly or directly from your email client. We do not, under any circumstances, sell your Distribution Lists. If someone on your Distribution List complains or contacts us, we might then contact that person.
  • If we detect abusive or illegal behavior related to your Distribution List, we may share your Distribution List or portions of it with Internet Service Providers or anti-spam organizations to the extent permitted or required by applicable law.
  • If a Contact chooses to use the Forward to a Friend (FTF) link in an email campaign a Subscriber sends, it will allow the Contact to share the Subscriber’s email content with individuals not on the Subscriber’s Distribution List. When a Contact forwards an email to a friend, we do not store the Contact’s email address or their friend’s email address, and no one is added to any Distribution List as a result of the FTF link. The Subscriber who created the email campaign only sees an aggregate number of times their email campaign was forwarded by a Contact and does not have access to the email addresses used to share or receive that forwarded content.
3.6. Your Data Protection Rights

Based on the Nigeria Data Protection Regulation (2019) and other relevant Nigerian laws, regulations or international conventions applicable to Nigeria, you have the right:

  • To access; correct; update; port; delete; restrict; or object to our processing of your Personal Information.
  • You can manage your individual account and profile settings within the dashboard provided through the KreativeRock platform, or you may contact us directly by emailing us at [email protected]. You can also manage information about your Contacts within the dashboard provided through the KreativeRock platform to assist you with responding to requests to access, correct, update, port or delete information that you receive from your Contacts. Note, if any of your Contacts wish to exercise any of these rights, they should contact you directly, or contact us as described in the “Privacy for Contacts” section below. You can also contact us at any time to update your own marketing preferences. KreativeRock takes reasonable steps to ensure that the data we collect is reliable for its intended use, accurate, complete and up to date.
  • The right to complain about the collection and use of Personal Information.
  • Similarly, if Personal Information is collected or processed on the basis of consent, the data subject can withdraw their consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your Personal Information conducted in reliance on lawful processing grounds other than consent. If you receive these requests from Contacts, you can segment your lists within the KreativeRock platform to ensure that you only market to Contacts who have not opted out of receiving such marketing.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection law. We may ask you to verify your identity in order to help us respond efficiently to your request. If we receive a request from one of your Contacts, we will either direct the Contact to reach out to you, or, if appropriate, we may respond directly to their request.

4. Privacy For Contacts

This section applies to the information we process about our Subscribers’ Contacts as a data controller. Our Service is intended for use by our Subscribers. As a result, for much of the Personal Information we collect and process about Contacts through the Service, we act as a processor on behalf of our Subscribers. KreativeRock is not responsible for the privacy or security practices of our Subscribers, which may differ from those set forth in this privacy policy. Please check with individual Subscribers about the policies they have in place. For purposes of this section, "you" and "your" refer to Contacts.

a) Information We Collect:
The Personal Information that we may collect or receive about you broadly falls into the following categories:
  • Information we receive about Contacts from our Subscribers:
    A Subscriber may provide Personal Information about you to us through the Service. When a Subscriber uploads their Distribution List or integrates the Service with another website or service (for example, when a Subscriber chooses to connect their e-commerce account with KreativeRock), or when you sign up for a Subscriber’s Distribution List on a KreativeRock or other signup form, the Subscriber may provide us with certain contact information or other Personal Information about you such as your name, email address, address, or telephone number. You may have the opportunity to update some of this information by electing to update or manage your preferences via an email you receive from a Subscriber.
  • Information we collect automatically:
    When you interact with an email campaign that you receive from a Subscriber, browse or purchase from a Subscriber’s connected store, respond to a Subscriber's survey, or otherwise directly interact with a Subscriber's use of the Service, we may collect information about your device and interaction with the Subscriber's content. We use cookies and other tracking technologies to collect some of this information.
  • Device Information:
    We collect information about the device and applications you use to access content sent through our Service, such as your IP address, your operating system, your browser ID, and other information about your system and connection.
  • Usage Data:
    It is important for us to ensure the security and reliability of the Service we provide. Therefore, we also collect usage data about your interactions with campaigns (and/or emails) and other content delivered through the Service, which may include dates and times you access campaigns (and/or emails) and your browsing activities (such as what pages are viewed, which emails are opened, and how you respond to surveys). This information also allows us to provide our Service, ensure compliance with our Standard Terms of Use and Acceptable Use Policy, to monitor and prevent service abuse, and to ensure we attain certain usage standards and metrics in relation to our Service. We also collect information regarding the performance of the Service, including metrics related to the deliverability of emails and other electronic communications that our Subscribers send through the Service. This information allows us to improve the content and operation of the Service and facilitate research and perform analysis into the use and performance of the Service.
  • Information we collect from other sources:
    From time to time, we may obtain information about you from third-party sources, such as social media platforms, and third-party data providers.
b) Use of Personal Information
We may use the Personal Information we collect or receive about you in reliance on our (and where applicable, our Subscribers’) legitimate interests for the following purposes:
  • To enforce compliance with our Standard Terms of Use and applicable law. This may include utilizing usage data and developing tools and algorithms that help us prevent violations.
  • To protect the rights and safety of Subscribers, third parties, or KreativeRock. For example, sometimes we review the content of our Subscribers’ email campaigns to make sure they comply with our Standard Terms of Use. To improve that process, we have software that helps us find email campaigns that may violate our Standard Terms of Use. We, or our third-party service provider, may review those particular email campaigns, which may include your contact information. This reduces the amount of spam being sent through our servers and helps us maintain high deliverability.
  • To meet legal requirements, including complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms.
  • To provide information to representatives and advisors, including attorneys and accountants, to help us comply with legal, accounting, or security requirements.
  • To prosecute and defend a court, arbitration, or similar legal proceeding.
  • To respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.
  • To provide, support and improve the Service. For example, this may include sharing your information with third parties in order to provide and support our Service or to make certain features of the Service available to our Subscribers. When we share Personal Information with third parties, we take steps to protect your information in a manner that is consistent with applicable privacy laws.
  • To perform data analytics projects, our data analytics projects use data from KreativeRock accounts, including your Personal Information, to provide and improve the Service. We use information, like your purchase history, provided to us by Subscribers, so we can make more informed predictions, decisions, and products for our Subscribers. For example, we use data from KreativeRock accounts to enable product recommendation, audience segmentation, and predicted demographics features for our Subscribers. If you prefer your data not to be used in this manner, you can opt out of data analytics projects at any time.
  • To carry out other business purposes. To carry out other legitimate business purposes, as well as other lawful purposes about which we will notify you.
5. Privacy For Visitors

This section applies to Personal Information that we collect and process when you visit the KreativeRock Sites, and in the usual course of our business, such as in connection with our recruitment, events, sales and marketing activities or when you visit our offices. In this section, "you" and "your" refer to Visitors.

a) Information We Collect:
  • Information you provide to us on the KreativeRock Sites or otherwise:
    Our KreativeRock Sites offer various ways to contact us, such as through form submissions, email or phone, to inquire about our company and Service. For example, we may ask you to provide certain Personal Information when you express an interest in obtaining information about us or our Service, take part in surveys, subscribe to marketing, apply for a role with KreativeRock, or otherwise contact us. We may also collect Personal Information from you in person when you attend our events or trade shows, if you visit our offices (where you will be required to register as a visitor and provide us with certain information that may also be shared with our service providers) or via a phone call with one of our sales representatives. You may choose to provide additional information when you communicate with us or otherwise interact with us, and we may keep copies of any such communications for our records.
The Personal Information we collect may include:
  1. Business contact information (such as your name, phone number, email address and country);
  2. Professional information (such as your job title, institution or company);
  3. Nature of your communication;
  4. Marketing information (such as your contact preferences); and
  5. Any information you choose to provide to us when completing any ‘free text’ boxes in our forms.
  • Information we collect automatically through the KreativeRock Sites
    When you visit our KreativeRock Sites or interact with our emails, we and our third-party partners use cookies and similar technologies such as pixels or web beacons, alone or in conjunction with cookies, to collect certain information automatically from your browser or device. This information may be considered Personal Information under applicable data protection laws.

The information we collect automatically includes:

  • Device information: such as your IP address, your browser, operating system, device information, unique device identifiers, mobile network information, request information (speed, frequency, the site from which you linked to us (“referring page”), the name of the website you choose to visit immediately after ours (called “exit page”), information about other websites you have recently visited, the web browser you used (software used to browse the internet) including its type and language), and viewfinder size and scripts errors.
  • Usage data: such as information about how you interact with our emails, KreativeRock Sites, and other websites (such as the pages and files viewed, session duration, links clicked, searches, non-sensitive text entered, mouse movements, operating system and system configuration information and date/time stamps associated with your usage).
b) Use of Personal Information
We may use the information we collect through our KreativeRock Sites and in connection with our events and marketing activities (alone or in combination with other data we collect) for a range of reasons in reliance on our legitimate interests, including:
  • To provide, operate, optimize, and maintain the KreativeRock Sites.
  • To send you marketing information, brand/product recommendations and non-transactional communications (e.g., email, telemarketing calls, SMS, or push notifications) about us, in accordance with your marketing preferences, including information about our products, services, promotions or events as necessary for our legitimate interest in conducting direct marketing or to the extent you have provided your prior consent.
  • For recruitment purposes if you have applied for a role with KreativeRock.
  • To respond to your online inquiries and requests, and to provide you with information and access to resources or services that you have requested from us.
  • To manage the KreativeRock Sites and system administration and security.
  • To manage event registrations and attendance, including sending related communications to you.
  • To register visitors to our offices for security reasons and to manage non-disclosure agreements that visitors may be required to sign.
  • To improve the navigation and content of the KreativeRock Sites.
  • To identify any server problems or other IT or network issues.
  • To process transactions and to set up online accounts.
  • To compile aggregated statistics about site usage and to better understand the preferences of our Visitors.
  • To help us provide, improve and personalize our marketing activities.
  • To facilitate the security and continued proper functioning of the KreativeRock Sites.
  • To carry out research and development to improve our KreativeRock Sites, products and services.
  • To conduct marketing research, advertise to you, provide personalized information about us on and off our KreativeRock Sites, and to provide other personalized content based on your activities and interests to the extent necessary for our legitimate interests in supporting our marketing activities or advertising our Service or instances where we seek your consent.
  • To carry out other legitimate business purposes, as well as other lawful purposes, such as data analysis, fraud monitoring and prevention, identifying usage trends and expanding our business activities in reliance on our legitimate interests.
  • To cooperate with public and government authorities, courts or regulators in accordance with our legal obligations under applicable laws to the extent this requires the processing or disclosure of Personal Information to protect our rights or is necessary for our legitimate interest in protecting against misuse or abuse of our KreativeRock Sites and Service, protecting personal property or safety, pursuing remedies available to us and limiting our damages, complying with judicial proceedings, court orders or legal processes, or responding to lawful requests.
c) Public Information and Third-Party Websites
  • Blog: We have public blogs on the KreativeRock Sites. Any information you include in a comment on our blog may be read, collected, and used by anyone. If your Personal Information appears on our blogs and you want it removed, contact us at [email protected]. If we are unable to remove your information, we will tell you why.
  • Social media platforms: The KreativeRock Sites include social media features, such as the Facebook Like button, etc. These features may collect information about your IP address and which page you are visiting on our KreativeRock Site, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our KreativeRock Site. We also maintain presences on social media platforms, including Facebook, Twitter, Telegram and Instagram. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.
  • Links to third-party websites: The KreativeRock Sites include links to other websites, whose privacy practices may be different from ours. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
  • Contests and sweepstakes: We may, from time to time, offer surveys, contests, sweepstakes, or other promotions on the KreativeRock Sites or through social media (collectively, "Promotions"). Participation in our Promotions is completely voluntary. Information requested for entry may include Personal Information such as your name, address, date of birth, phone number, email address, username, and similar details. We use the information you provide to administer our Promotions. We may also, unless prohibited by the Promotion’s rules or law, use the information provided to communicate with you, or other people you select, about our Service. We may share this information with our subsidiaries or Affiliates and other organizations or service providers in line with this privacy policy and the rules posted for our Promotions.
6. General Information

How We Share Information

  • Our service providers: Sometimes, we share your information with our third-party service providers working on our behalf for the purposes described in this privacy policy. For example, companies we’ve hired to help us provide and support our Service or assist in protecting and securing our systems and services and other business-related functions Other examples include analyzing data, hosting data, engaging technical support for our Service, processing payments, and delivering content.
  • Advertising partners: We may partner with third-party advertising networks, exchanges, and social media platforms (like Google) to display advertising on the KreativeRock Sites or to manage and serve our advertising on other sites. We and our third-party partners may use cookies and other similar tracking technologies, such as pixels and web beacons, to gather information about your activities on the KreativeRock Sites and other sites in order to provide you with targeted advertising based on your browsing activities and interests. In certain cases, we may also share limited Personal Information about our Subscribers with our third-party advertising partners for our own marketing purposes. If you prefer us not to share your Personal Information, you can alter the settings on your account.
  • Any competent law enforcement body, regulatory body, government agency, court or other third party where we believe disclosure is necessary (a) as a matter of applicable law or regulation, (b) to exercise, establish, or defend our legal rights, or (c) to protect your vital interests or those of any other person. In certain situations, we may be required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
  • A potential buyer (and its agents and advisors) in the case of a sale, merger, consolidation, liquidation, reorganization, or acquisition. In that event, any acquirer will be subject to our obligations under this privacy policy, including your rights to access and choice. We will notify you of the change either by sending you an email or posting a notice on our KreativeRock Site.
  • Any other person with your consent.
  • We may also share anonymized, aggregated information with selected third parties for statistical or research purposes.
6.1. Retention of Data

We retain Personal Information where we have an ongoing legitimate business or legal need to do so. Our retention periods will vary depending on the type of data involved, but, generally, we'll refer to these criteria in order to determine retention period:

  • Marketing: Subscribers and Visitors who have opted in to our marketing emails can opt out of receiving marketing emails from us at any time by clicking the "unsubscribe" link at the bottom of our marketing messages.

Also, all opt-out requests can be made by emailing us using the contact details provided in the "Questions and Concerns" section below.Please note that some communications (such as service messages, account notifications, and billing information) are considered transactional and necessary for account management, and Subscribers cannot opt out of these messages unless you cancel your KreativeRock account.

  • Personalized Advertising: SWe may share limited Personal Information of our Subscribers with third-party advertising networks, exchanges, and social media platforms (like Google) to display advertising on the KreativeRock Sites or to manage and serve our advertising on other sites. If you are a Subscriber and prefer us not to share your Personal Information, you can alter the settings on your account.
6.2. Our Security

We take appropriate and reasonable technical and organizational measures designed to protect Personal Information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the Personal Information.

KreativeRock accounts require a username and password to log in. Subscribers must keep their username and password secure, and never disclose it to a third party. Because the information in a Subscriber’s KreativeRock account is private, account passwords are hashed, which means we cannot see a Subscriber’s password. We cannot resend forgotten passwords either. We will only provide Subscribers with instructions on how to reset them.

6.3. Cookies

Cookies are small files placed on your computer’s hard drive that enables the website to identify your computer as you view different pages. Cookies allow websites and applications to store your preferences in order to present contents, options or functions that are specific to you. Like most interactive websites, our website uses cookies to enable the tracking of your activity for the duration of a session. Our website uses only encrypted session cookies which will be erased after a predefined period or once the user logs out of the platform and closes the browser. Session cookies do not collect information from the user’s computer. They will typically store information in the form of a session identification that does not personally identify the user.

6.4. Retention of Data

We retain Personal Information where we have an ongoing legitimate business or legal need to do so. Our retention periods will vary depending on the type of data involved, but, generally, we'll refer to these criteria in order to determine retention period:

  • Whether we have a legal or contractual need to retain the data.
  • Whether the data is necessary to provide our Service.
  • Whether our Subscribers have the ability to access and delete the data within their KreativeRock accounts.
  • Whether our Subscribers would reasonably expect that we would retain the data until they remove it or until their KreativeRock accounts are closed or terminated.

When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize it or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.

6.5. Changes to This Policy

We may change this privacy policy at any time and from time to time. The most recent version of the privacy policy is reflected by the version date located at the top of this privacy policy. All updates and amendments are effective immediately upon notice, which we may give by any means, including, but not limited to, by posting a revised version of this privacy policy or other notice on the KreativeRock Sites. We encourage you to review this privacy policy often to stay informed of changes that may affect you. Our electronically or otherwise properly stored copies of this privacy policy are each deemed to be the true, complete, valid, authentic, and enforceable copy of the version of this privacy policy that was in effect on each respective date you visited the KreativeRock Site.

6.6. Questions And Concerns

If you have any questions or comments, or if you have a concern about the way in which we have handled any privacy matter, please send an email to[email protected]

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About US

We are a complete marketing management company that leverage technology to create cutting-edged, tailored and modern business solutions that drives engagement & helps position brands better for sustained business growth.

Mission Statement

  • Create business solutions that works for sustained business growth.
  • Help improve company’s chances of success through results-oriented strategies
  • Give back to the society through community development services.
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